1. What types of products do you sell?
We specialize in high-quality automotive performance parts and accessories for enthusiasts and professionals alike. From engine components to custom styling parts, we’ve got your build covered.
2. Do you offer international shipping?
No, we only ship in the domestically in the U.S. at this time. Shipping rates and delivery times vary depending on the destination. Customers are responsible for any customs fees or import duties.
3. How long does shipping take?
Standard U.S. orders typically ship within 1–3 business days. International orders may take longer depending on customs and carrier delays.
4. How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your shipment directly through the carrier’s website.
5. Can I cancel or change my order after placing it?
Orders can be canceled or modified within 24 hours if they haven’t been processed or shipped. Email blackwavemotorsports@gmail.com immediately with your order number.
6. What is your return policy?
We accept returns within 30 days of purchase if the item is unused and in original packaging. See our Refund & Return Policy for complete details.
7. Do you offer refunds or exchanges?
Yes. If you’re not satisfied with your purchase or received a defective product, contact us within 30 days. Refunds are processed once the item is returned and inspected. Exchanges are available for damaged or defective items.
8. How can I confirm product fitment?
Check the product description and compatibility guide on each product page. If you’re unsure, feel free to email us at blackwavemotorsports@gmail.com with your vehicle’s make, model, and year.
9. How can I contact customer support?
We’re here to help! You can reach our team by email at blackwavemotorsports@gmail.com. We typically respond within 1 business day.