Products
We specialize in high-quality automotive performance parts and accessories for enthusiasts and professionals alike. From engine components to custom styling parts, we’ve got your build covered.
Black Wave Motorsports does not offer any type of warranty coverage for defective products except those that are manufactured by us. However, the majority of the products available through our website are covered separately under a manufacturer’s warranty.
If you recently purchased a product from Black Wave Motorsports and are concerned about the fitment or performance of your item, please contact us for assistance.
We can provide limited support, advice, and assistance identifying the possibility of any manufacturer defects. If we suspect your product does have serious defects, we can serve as a contact with the manufacturer to help arrange a warranty inspection and, if applicable, any necessary repairs or replacement shipments.
Black Wave Motorsports is not liable for the outcome of a manufacturer’s decision on warranty validity.
If you wish, you may also contact the manufacturer directly for information regarding product eligibility and specific terms and conditions of warranty coverage.
Special Order items are items that may take longer than 3 days to ship. Use the contact page to inquire about estimated times on parts before you buy.
Made-to-Order items are custom items that are unable to be canceled or returned for any reason as the specs requested would be for your specific car/taste.
Shipping
We do not ship internationally. We only ship in the domestically in the U.S. at this time. Shipping rates and delivery times vary depending on the destination. Any duties, customs charges, or brokerage fees that may accompany your shipment are the buyer’s responsibility and will not be paid or reimbursed by Black Wave Motorsports.
Delivery time of your package primarily depends on our preferred shipping carrier and their shipping routes.
Please keep in mind that most carriers do not work on weekends or major holidays. When carriers quote shipping days, they are referring to business days only (Monday – Friday).
Orders requiring additional verification may need additional processing time.
Expedited delivery needs must be given to us ahead of ordering. This allows us to see whether we are able to verify it is in stock. If we can accommodate expedited shipping, it will be at cost to you.
NOTE: All carriers usually deliver within 1-3 business days of their estimated timeframe showing on the tracking number.
In most cases, you will receive tracking within 1-3 days of placing the order. In other cases, especially for special order items, it may take longer.
In some cases, it may take a little longer to ship depending on the warehouse it is coming from, weather delays, as well as if the order is considered a “special order” or “made-to-order”. In the case of the latter, please check the product description to make sure you didn’t overlook the “special order” or “made-to-order” notice.
When you receive a tracking email, it is because the label was created and not necessarily because it has shipped. Keep that email handy to follow along.
Rest assured, everyone receives a tracking number when it’s ready to ship!
Items on “Backorder” are monitored by our team to ensure your order ships as soon as possible. Please note that backordered items can take as little as 3 weeks or up to 6 months to ship from the manufacturer. As such, any cancellations during the backorder period will be subject to a 30% restocking fee if we are able to cancel your order with them. Some manufacturers have a strict “no cancel” policy.
“Custom” items may take as little as two weeks or as much as 3-4 months to produce as it depends on the manufacturer and their timelines for completion.
Shipments going to an APO or PO Box will be delivered by United States Postal Service (USPS). Please be aware that USPS has size restrictions on shipments going to APO’s and PO Boxes. If it’s too large, we are unable to ship it.
As a policy, both billing and shipping names and addresses must match in order for you to checkout and for us to process the order.
We are, however, willing to work with you if you have an extenuating circumstance. Please contact us, prior to ordering, if you need to ship to a different address.
Black Wave Motorsports does not provide shipping insurance.
Orders
Orders can be canceled or modified within 24 hours if they haven’t been processed or shipped.
Please email blackwavemotorsports@gmail.com immediately with your order number.
The following may NOT be canceled:
- Orders that are already fulfilled – the Returns Policy will apply.
- Made-to-Order items that are custom made for the customer.
- Special Order items that were approved for sourcing by the customer.
- Items that are on sale and labeled “final sale” during that sale period.
RESTRICTED STATE CANCELED ORDERS
Due to some state laws, certain products are prohibited from being sold in those states and are noted as such at the top of those product descriptions in bold. Due to the limitations of our site, it is not readily possible to block those parts from being added to a cart and ordered. However, if you choose to order an item anyway and live in a restrictive state, we will have to refund you, less 20%. Your other option is to opt for store credit for another part. Please contact us with any questions prior to ordering.
Most unused products sold by Black Wave Motorsports may be returned within 30 days of the original invoice date for a refund.
To begin a return, please email blackwavemotorsports@gmail.com immediately with your order number. You may need to submit proof that the product is still in its original packaging in order for Black Wave Motorsports to accept the return.
A restocking fee + return shipment fees will apply. (see “What is the process for a refund?” for more on this restocking fee).
All returns require written approval from Black Wave Motorsports. Original shipping and return shipping charges are strictly non-refundable.
Once your return shipment has been received and approved, a refund will be processed.
Refunds will go back to your initial payment method.
There will be a 30% restocking fee imposed, along with return shipping fees, as well as any customs & duty fees, taxes, and/or brokerage fees associated with an international shipment. Shipping fees, including shipping insurance are non-refundable.
The refund will usually appear on your method of payment within 5-7 business days, depending on your bank’s processing policies.
Refund Eligibility
Please keep in mind that only returns, which meet all of Black Wave Motorsports conditions and return policy requirements (please see “What is your return policy?”), will be eligible for a refund.
Due to the dangerous and stressful nature of racing and performance vehicles, no returns will be accepted on opened, installed, or otherwise used products. Failure to comply with the terms stated herein, may result in delayed return processing and/or refusal of returned packages.
Returned items that were shipped incorrectly, have been damaged in transit, or which require warranty repair or replacement are not covered by our Standard Return Policy.
Additional Non-Returnable Items:
- All electronics
- Open-Box
- Clearance & Other Sale Items
- Custom Orders
Electronics
Due to the inability to inspect for damage or use, we are unable to accept returns on any electronic items. To ensure you are buying the right item, please reach out to us by email at blackwavemotorsports@gmail.com, or using the contact page.
Open-box, Clearance/Sale Items & Overstock Items
These items are sold at greatly reduced prices, which means all sales are considered final. The buyer assumes responsibility for any and all risks that may be associated with purchasing these labeled items.
Note that while open box items have gone through a thorough inspection process, they may have superficial physical defects including (but not limited to) scratches, dings, or dents. Should any items prove defective in either quality or performance after the sale is complete, the buyer assumes responsibility for the cost of all necessary servicing or repairs and agrees to absolve both Black Wave Motorsports and the manufacturer from any and all responsibility, unless otherwise required by law.
NOTE: Open-Box and Clearance items are not covered by any type of 30-day warranty or satisfaction guarantee.
Custom Items
Black Wave Motorsports also sells unique and/or custom order items that are oftentimes made-to-order and/or are considered special order items. As such, these items are not eligible for returns or exchanges. Note that long lead times, such as 3-6 months, is not uncommon and is not considered an unreasonable amount of time to wait for such an order.
The buyer assumes responsibility that the items ordered will fit their needs. If you are unsure, please contact us prior to ordering any custom items.
Check the product description and compatibility guide on each product page.
If you’re unsure, feel free to email us at blackwavemotorsports@gmail.com with your vehicle’s make, model, and year.
We’re here to help! You can reach our team by email at blackwavemotorsports@gmail.com, or visit our contact page. We will typically respond within 1 business day.
We do offer a military discount! Please contact us to be put on a special list. Identification is required.
Black Wave Motorsports reserves the right to split your order into multiple shipments, without notification, in an attempt to try and get your products to you as soon as possible. Sometimes, this will show under one tracking code. This is common when one or more items are on backorder.
If the box your order comes in is damaged, please inspect the contents for damage and if it’s found, do not discard any boxes or packaging materials that were included with the shipment.
You must notify Black Wave Motorsports by email at blackwavemotorsports@gmail.com within three (3) business days of receiving the order and once approved, ship back all original products in its original packaging materials within five (5) business days of the approval.
Should you fail to meet these requirements, Black Wave Motorsports reserves the right to deny the claim. Black Wave Motorsports is not liable for damage claims that are denied due to customer negligence.
Approved claims that require a refund back to their method of payment will take 7-10 business days to process, depending on bank processing times.
Refused or undeliverable orders that are returned to our facility will be processed like a standard return (please see “What is your return policy?” for more information. This means all shipping costs, including return shipping charges, restocking fees, and any return-to-sender fees, assessed by the shipping carrier, will be deducted from the product refund.
International orders, which have been refused by the receiver or deemed undeliverable by the shipping carrier, may be subject to duties, taxes, customs charges or brokerage fees, in addition to return shipping charges, restocking fees. Black Wave Motorsports reserves the right to deduct these additional costs from the refund. Please see “What is your refunds process?” for more information.
If you would like to return an item, it is recommended that all shipments be accepted and then sent back following our standard return process. Refusing a package has the potential to cause delays in return shipping, as well as incur additional shipping charges.
If your shipment becomes lost in transit, open an investigation with the shipping carrier, then contact us immediately, with the carrier case number, once you have done that. Please note that oftentimes, USPS requires up to a 30-day waiting period before marking a delivery “lost” and FedEx/UPS can take much longer.
Per our Terms and Conditions, Black Wave Motorsports is not liable for lost shipments.
TURNAROUND TIME
Black Wave Motorsports does not report inventory levels or stock status on our website as part of the normal shopping experience, though most orders placed on a weekday, before 1pm EST, may ship out the same day.
Orders requiring additional verification may need additional processing time.
Items identified as “Special Order” are monitored by our support team to ensure your order ships as soon as possible. Please note that special order items can take as little as 3 weeks or up to 6 months to ship from the manufacturer. WE DO NOT HAVE ANY CONTROL OVER MANUFACTURING TIMELINES. As such, any cancellations during the special order period may be subject to a 15% fee if we are able to cancel with the manufacturer. You agree to this fee you when you add items to your cart, as well as when you checkout.
“Custom” items may take 1-4 months to produce as it depends on the manufacturer and their timelines for completion.
Expedited delivery needs must be communicated to us ahead of ordering. This allows us to see whether we are able to accommodate this request. If we can accommodate expedited shipping, it will be at cost to you.
TRANSIT TIMES
The delivery time of your package primarily depends on our preferred shipping carrier and their shipping routes. Please keep in mind that most carriers do not work on weekends or major holidays. When carriers quote shipping days, they are referring to business days only(Monday – Friday).
NOTE: All carriers deliver within 1-3 days of their estimated timeframe on the tracking number.
Orders requiring additional verification may need additional processing time.
Expedited delivery needs must be given to us ahead of ordering. This allows us to see whether we are able to accommodate this request (to see if it is in stock). If we can accommodate expedited shipping, it will be at cost to you.
MULTIPLE SHIPMENTS
Black Wave Motorsports reserves the right to split your order into multiple shipments, without notification, in an attempt to try and get your products to you as soon as possible. Sometimes, this will show under one tracking code. This is common when one or more items are on backorder.
If you wish to split your order voluntarily, due to an out of stock item, please email blackwavemotorsports@gmail.com and be aware that additional shipping charges may apply if both shipments do not qualify for free shipping.
APO / PO BOX SHIPMENTS
Shipments going to an APO or PO Box will be delivered by United States Postal Service (USPS). Please be aware that USPS has size restrictions on shipments going to APO’s and PO Boxes. If it’s too large, we are unable to ship it.
SHIPPING TO NON-BILLING ADDRESSES
As a policy, both billing and shipping names and addresses must match in order for you to checkout and for us to process the order.
We are, however, willing to work with you if you have an extenuating circumstance. Please contact us, prior to ordering, if you need to ship to a different address.
SHIPPING INSURANCE
Black Wave Motorsports does not offer shipping insurance.
DAMAGED SHIPMENT
If your shipment becomes damaged in transit, please inspect the contents for damage and if it’s found, refuse delivery from the carrier, then email us at blackwavemotorsports@gmail.com.
Do not discard any boxes or packaging materials that were included with the shipment.
You must notify Black Wave Motorsports within three (3) business days of receiving the order and once approved, ship back all original products in its original packaging materials within five (5) business days of the approval. Should you fail to meet these requirements, Axion reserves the right to deny the claim. Axion is not liable for damage claims that are denied due to customer negligence.
Approved claims that require a refund will take 7-10 business days to process.
LOST-IN-TRANSIT SHIPMENT
If your shipment becomes lost-in-transit, open an investigation with the shipping carrier, then notify us immediately once you have done that. Please note that oftentimes, USPS requires up to a 30-day waiting period before marking a delivery “lost” and FedEx/UPS can take much longer.
Per our Terms and Conditions, Black Wave Motorsports is not liable for lost-in-transit or stolen shipments and do not supply refunds in these cases.
STOLEN SHIPMENT
USPS, FedEx, and UPS all take images of packages they have left on doorsteps or otherwise instructed by the buyer. If you are unable to locate your package, please contact the shipping carrier for options. Black Wave Motorsports is not liable for stolen packages and is not included in shipping insurance.
CONDITIONS OF USE
By visiting or purchasing from Black Wave Motorsports, you agree to abide by our terms and conditions, including those set forth on this page. Any revisions to our Shipping Policies will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify our Shipping Policies at any time. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.